TERMS & CONDITION
Customer Care
We care deeply about your experience with our handmade products. Whether you're shopping for your first piece or need help with an order, we’re here to help.
If you have questions about your order, want to request a custom item, or just need assistance, don’t hesitate to reach out.
You can contact us anytime at:
📧 leonasbodden@gmail.com
We aim to respond within 24–48 hours (usually much faster!).
Need Help?
Check out our FAQ page for quick answers about:
-
Shipping & Delivery
-
Payment Options
-
Returns
-
Terms & Conditions
Still can’t find what you’re looking for? We’re just a message away.
Public & Safety Policy
At Beach Bay Beads, your safety, trust, and privacy matter to us. We’re proud to be a family-run shop, and we want every customer to feel confident and protected — whether you’re placing an order, browsing our site, or gifting one of our handmade items to a loved one.
Product Safety
-
Our items are made using non-toxic, skin-safe, and family-friendly materials.
-
Some products may include small parts not suitable for children under 3. Always supervise young children when wearing or handling jewelry.
Eco-Awareness
-
We use minimal and recyclable packaging whenever possible.
-
All shipping materials are selected with care for the environment and your unboxing experience.
Privacy & Data Protection
We’re committed to keeping your personal information safe and secure.
What We Collect
-
Name, email, and shipping details provided at checkout.
-
Payment information is processed securely via third-party platforms (e.g., Venmo, Apple Pay, Visa, and Mastercard).
-
We do not store your payment details on our site.
How We Use It
-
To fulfill and ship your order.
-
To contact you with updates or delivery confirmations.
-
Occasionally, to follow up and ensure you're happy with your purchase.
We will never sell or share your personal data with outside parties.
Terms & Conditions
-
Products are handmade and may contain slight variations - that's part of their unique charm!
-
Order's will be processed as quickly as possible, however, delays may occur during holidays, or high-demand periods.
-
Returns are accepted within 14 days; refunds will be issued once items are received and inspected.
Payment Methods
- Master Card
- Visa Card
- Venmo
- Apple Pay
- Offline Payments